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Psychology October 13, 2025 by Dr. Emily Rodriguez

The Psychology of Discount Framing: The Rule of 100

The Psychology of Discount Framing: The Rule of 100
Why '$20 off' converts better than '20% off' for some products, and vice versa. The neuroscience behind discount perception.

Here's a simple question that most eCommerce brands get wrong: should you advertise '20% off' or '$20 off'?

The answer depends on your price point, and it's rooted in behavioral psychology.

The Rule of 100 states:
- For products under $100: percentage discounts appear larger
- For products over $100: absolute dollar discounts appear larger

Why? Because our brains compare discount numbers to the base number 100.

'20% off' sounds better than '$15 off' because 20 > 15.
'$30 off' sounds better than '15% off' because 30 > 15.

One electronics retailer applied this principle across their entire catalog and saw a 22% increase in conversion rates, leading to a 19% revenue lift - with zero change to their actual discount levels.

This isn't manipulation; it's communication optimization. You're presenting the same value in the way that resonates most with how humans process numerical information.

The lesson? Test your discount framing. The difference between '25% off' and '$25 off' could be thousands in revenue.

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